Privacy Policy

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Omg Nail Up Privacy Policy

Omg Nail Up values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Omg Nail Up of our commitment and realisation of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Omg Nail Up decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. 

At Omg Nail Up, we are fully committed to respecting the privacy of our customers, business partners, contractors, suppliers and employees in the performance of our business activities.
This policy describes how we will comply with the obligations contained in the Privacy Act 1988 (Cth) (Privacy Act).

What personal information do we collect and hold?

When used in this privacy policy, the term “personal information” has the meaning given to that term in the Privacy Act. In general terms, “personal information” is any information that can be used to personally identify you. Examples of personal information include names, addresses, email addresses and telephone numbers. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

(1)  Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
(2)  Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

(1)  To better understand your needs and provide you with the services you have requested;
(2)  To fulfil our legitimate interest in improving our services and products;
(3)  To send you promotional emails containing information we think you may like when we have your consent to do so;
(4)  To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
(5)  To customize our website according to your online behaviour and personal preferences.

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The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Sensitive information

Sensitive Information is information or opinion about such things as race, ethnicity, criminal records and health information and other meanings as set out in the Privacy Act. Sensitive information will be used by us only for the purpose for which it was obtained and with your consent or where required or authorised by law.

Using personal information

We collect personal information about you so that we can perform our business activities and functions and to provide quality customer service.

We collect, hold, use and disclose your personal information for the following purposes:
(1)    To complete sales transactions; 
(2)    To deal with queries or customer service issues.
(3)    To keep you up-to-date with products, services, events and promotions that we think would be of particular interest through a variety of channels;
(4)    To conduct business processing functions including providing personal information to our related bodies corporate, contractors, service providers or other third parties;
(5)    For the administrative, marketing (including direct marketing), planning, product or service development, quality control and research purposes of Omg Nail Up, its related bodies corporate, contractors or service providers;
(6)    For training, employment or employment application purposes; 
(7)    For planning, product development or research purposes; 
(8)    To process and respond to any complaint made by you; and
(9)    To comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or in co-operation with any governmental authority of any country (or political sub-division of a country).

We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using the opt-out facilities provided in the marketing communications. We will then ensure that your name is removed from our mailing list.

Disclosing personal information

We only send or disclose your personal information to third party organisations when:
(1)    We have your consent to share your information; 
(2)    We need to share your information in order to provide the product or service you have requested; 
(3)    We otherwise have a need to send your information to third party service providers; or 
(4)    We are required or authorised by law to disclose the information.

We may disclose your personal information to our employees, related bodies corporate, contractors or service providers for the purposes of operating our website or our business, fulfilling requests by you, and to otherwise provide products and services to you. Examples of the third party service providers that we disclose your personal information to include, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors and consultants.

We may also disclose your personal information to suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes.

Our website

This privacy policy also applies to the use of our website.

When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.

As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

Data quality

Omg Nail Up will take reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date.

Data security

Omg Nail Up is committed to ensuring the security of personal information and will take reasonable precautions to protect this information from loss, misuse or alteration and from unauthorised access, modification or disclosure. Also, see paragraph 7.4 of this privacy policy.
We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed or where we are no longer required by law to retain it (whichever is the later).

Data location and overseas recipients

We may disclose your personal information for the purposes listed above to entities located outside of Australia, including:
(1)    our related bodies corporate; 
(2)    our data hosting and other IT service providers; and
(3)    third party suppliers and service providers.
We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

Access and correction

You may request access to any personal information we hold about you at any time by contacting us (see contact details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you).

There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.

If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it.

How to contact us?

If you have any questions about this privacy policy or if you have any concerns regarding the treatment of your personal information, you should contact us using the contact details below.
    +61 403 880 297
Email: contact@omgnailup.com